Beginning with careful analysis of your current and future needs, we will help you determine the desired system configuration and layout. When you issue a Purchase Order, the manufacturing process begins.  Here is what you can expect:

We will review your PO to be sure it agrees with our final cost as indicated in our latest quotation. A down payment is due upon receipt of our invoice. Once we receive your down payment, a project manager will be assigned to your project.

An “Approval Drawing” will be sent to you for review and approval, approval with notations, or (if we missed the mark completely) no approval in which case, we’ll re-issue a new drawing based on your feedback. This is a critical phase in the process.  Please note requirements for electrical and air drops. This is the time to carefully check each aspect of the quotation and the drawing to ensure all information is correct.

To begin our work, we will complete the detailed engineering process, including proprietary detail drawings for fabrication, weldment drawings, assembly drawings and electrical schematics. When this package is complete our Bill of Materials is ready for release, which prompts purchasing including all primary and auxiliary equipment (robots, wrappers, fillers, etc.) At this point, your next “progress payment” is due. We will not be able to release your system to manufacturing until we receive this ‘engineering’ payment.

Your project manager will be in touch with you as needed, but no less than biweekly, to ensure proper communication.

We will request ample test product well ahead of system testing to study your packaging and verify its physical properties, including all sizes and types. Often, we fine tune our solutions to accommodate the specific challenges presented by your application. If your product is perishable, toxic, extremely difficult (ex. Carbon black) or requires temperature control, you must supply a facsimile product in your standard packaging.  Your Project Manager will assist you in determining the right substitute. Please describe what, if any, changes occur to your product in cooling or shipping, so that we are aware of this during testing.

A demonstration of your equipment will take place at our facility for verification of design, functionality and safety features. Standard topics to be covered will include equipment and systems inspection, operational overview, performance demonstration, fundamental operations review, maintenance overview, and review of shipping breakdown procedures. Our goal will be to provide a comprehensive overview of your new system, to help you become comfortable with the system and to uncover any special considerations that may present themselves at installation and start up.

Please note: The nature of the demonstration is such that we can only simulate production flow. Ambient conditions at our facility will differ from yours, packaging will have been over handled in testing, impacted by heat and or humidity, and other, significant factors will render it impossible to replicate exact conditions at your operation. Therefore, aggregate uptime testing, lengthy rate of production testing and the like are not recommended. Insistence on such testing will carry significant costs and the results of same cannot be certified.

Prior to shipping your system, a third progress payment must be made.

You will be required to unload the system at your dock or facility. Your equipment must be stored inside, out of the elements.  Please supply us with any special needs such as door restrictions, unusual distances from storage to final installation location, etc. so that we can plan for these. We will offer recommendations to help you with the unloading.

The process of installation and start up will be described in our Service quotation.